We are looking for a Technical Writer with a background in technology and business processes who can bridge the gap between business requirements and technical execution. This role is critical to ensuring clear project scope, goal,  structured documentation, and smooth communication between stakeholders (Sales, Business, and solution development).

• Analyze internal/external client requirements, business processes, planned software workflow, and convert them into structured technical documents

• Prepare and maintain:

  • Software Requirement Specification (SRS)

  • Product Requirement Document (PRD)

  • User flow, system flow, data flow, and product features breakdown

  • Manual preparation to align with SOP

• Work closely with Sales, Product, and Development teams to clarify project scope

• Translate business requirements into clear technical language for developers

• Standardize documentation templates across projects

• Review project scopes and align with stakeholders before initiating development to minimize ambiguity

• Maintain a centralized documentation repository for all projects

• Assist in proposal and pre-sales documentation when required

• Bachelor’s degree in CSE / BBA / or related field

• Good understanding of software development lifecycle (SDLC)

• Ability to understand system architecture, APIs, and workflows

• Excellent written and verbal communication skills (English and Bangla)

• Strong analytical and problem-solving skills

• Positive and Team player approach 

• Ability to break down complex ideas into clear documentation

• At least 3 years

• Experience in writing SRS/PRD documents

• Technology process, policy, and SOP

• Project Management Fundamentals

• ITIL 4 and ISO/IEC 27001 certified

• Microsoft Project and Visio

• Familiarity with Agile/Scrum methodology

• Basic understanding of UI/UX and system design

• Experience working with developers and product teams

• Knowledge of tools like Notion, Confluence, Jira, or similar