๐ ๐จ๐ซ๐๐ข๐ ๐ง ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง ๐๐ฑ๐๐๐ฎ๐ญ๐ข๐ฏ๐
Softvence Agency Alpha
Full Time
Entry
20500
โ
30000 BDT
Job Summary
We are looking for a ๐
๐จ๐ซ๐๐ข๐ ๐ง ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง ๐๐ฑ๐๐๐ฎ๐ญ๐ข๐ฏ๐ to manage client communications and provide timely support. You will act as the main point of contact for our international clients, offering solutions and suggestions while coordinating with internal teams to ensure smooth service delivery.
๐๐จ๐ ๐๐ฒ๐ฉ๐: Full-Time, On-Site
๐๐จ๐ ๐๐ฒ๐ฉ๐: Full-Time, On-Site
๐๐ซ๐จ๐๐๐ญ๐ข๐จ๐ง ๐๐๐ซ๐ข๐จ๐: 6 Months (Based on your performance)
๐๐ฎ๐ญ๐ฒ: 6 days per week, 1 day weekend
๐๐ก๐ข๐๐ญ:
โงMorning: 7:00 am โ 3:30 pm
โงEvening: 2:30 pm โ 11:00 pm
โงNight: 10:30 pm โ 7:00 am
๐๐๐ฅ๐๐ซ๐ฒ: 20,500 - 30,000 (BDT)
๐๐จ๐๐๐ญ๐ข๐จ๐ง: Medona Tower, 28 Bir Uttam AK Khandakar Rd, Mohakhali, Dhaka 1212
Key Responsibilities
- Communicate professionally with foreign clients.
- Understand client requirements and coordinate with internal teams for timely service delivery.
- Maintain strong client relationships to enhance satisfaction and retention.
- Handle inquiries, provide solutions, and escalate when necessary.
- Prepare reports on client interactions and highlight opportunities for business growth.
Preferred Qualifications
- Minimum Bachelorโs degree, HSC/A-Level, or Diploma.
Experience Requirement
- Excellent command of English (written and spoken).
- Strong communication, problem-solving, and interpersonal skills.
- Knowledge in Full Stack Website Development, Google Ads, Meta Ads, SEO, WordPress, Shopify, Wix, or Webflow,
- Freshers are also encouraged to apply.
- Ability to work independently and in a team environment.
Key Competencies
- Excellent English communication skills, both spoken and written, with strong fluency in professional speaking and writing.
- Minimum typing speed of 35+ WPM for effective international communication
- Strong interpersonal, sales, and negotiation skills
- Ability to explain services clearly and professionally, handle client queries and objections
- Ability to work in roster-based shifts aligned with international time zones.
- Must be willing to work on-site at our Mohakhali and Banasree Offices.
Benefits & Perks
โข Performance-based bonus โข Night allowance โข Profit-sharing opportunities โข Yearly salary review โข Snacks provided in the office โข Learning and development opportunities โข Other benefits as per company policy
Quick Info
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6335 views
Applications
223 applicants
Posted
2026-06-29