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Technical Copywriter

Betopia Group
Full Time Mid

Job Summary

We're looking for a Technical Copywriter who can turn complex software into clear, compelling content. You'll start on a current product initiative and move across upcoming projects as our portfolio grows.

This role sits at the intersection of technical understanding and user empathy. You won't just write - you'll research how users think, study what competitors and industry leaders are doing, and understand the product deeply before putting a single word down. A marketing instinct helps, but it's the mix that matters: technical fluency, user awareness, and sharp writing in one person.

Employment Type: Full-time
Experience Required: 3+ years
Work Location: On-site
Reports to: Product Manager

Key Responsibilities
  • Write and maintain website copy - product pages, landing pages, and feature announcements

  • Craft UX copy and microcopy - button labels, error messages, empty states, onboarding flows, tooltips, and confirmation dialogs

  • Write headlines and value propositions that capture attention and convert

  • Produce technical documentation - API references, user guides, help-center articles, developer-facing docs, and internal process documentation

  • Research users - understand what they want, how they behave, and where they get stuck

  • Study the market - analyze how competitors and leading products write, then do it better

  • Collaborate with product, engineering, and design teams to deeply understand features before writing

  • Maintain a consistent voice, tone, and terminology across all products

  • Adapt content for an international, global audience

Preferred Qualifications (Optional)
  • Experience with marketplace, fintech, or SaaS products

  • Familiarity with Markdown, Git, Figma, or modern documentation platforms

  • Understanding of SEO and content optimization

  • Experience writing for international/global audiences

Experience Requirement
  • 3+ years of experience in technical writing, UX writing, and/or technical copywriting

  • A technical background is mandatory - you understand software development processes, system workflows, and product architecture well enough to document them accurately. A CS/Engineering degree, prior developer experience, or substantial hands-on work with software products is required.

Key Competencies
  • A mix of skills: technical fluency, user research instinct, and strong writing - not pure marketing copywriting

  • Ability to research users and study competitor/industry content to inform what you write

  • Proven portfolio of technical documentation and/or UX copy

  • Excellent, precise English writing skills - clear, concise, grammatically flawless

  • Ability to interview engineers and translate jargon into plain language

  • Strong attention to detail and consistency

  • Comfortable juggling multiple projects and shifting priorities

What Makes You a Fit

You're equally comfortable explaining a complex backend process to a developer and writing a three-word button label that just works. Before you write, you ask two questions: "How does this actually function?" and "What does the user actually need here?" You research, you study what's out there - and you care that every word is true.

How to Apply

Submit your CV/resume along with a portfolio or writing samples (technical documentation and UX copy preferred) to [email/application link].

Applications without writing samples may not be considered.