Job Details:

• Job Type: Full-time, Office Desk Job

• Working Days: 6 days a week (1 day holiday: Friday or Sunday)

• Salary: Negotiable, based on skill & performance

• Gather, analyze, and document business requirements from stakeholders

• Translate requirements into BRD, FRD, SRS, SDD, and user stories with clear acceptance criteria

• Collaborate closely with developers, QA, and product teams to ensure accurate implementation

• Create process flows, wireframes, and system diagrams for better clarity

• Participate in Agile processes (sprint planning, backlog grooming, stand-ups)

• Conduct stakeholder meetings, workshops, and requirement elicitation sessions

• Identify gaps, risks, and opportunities for system and process improvements

• Support UAT (User Acceptance Testing) and validate deliverables against requirements

• Assist in product planning, feature prioritization, and roadmap discussions

• Maintain clear and structured documentation throughout the project lifecycle

• Business Analysis Expertise: Strong experience in requirement gathering, documentation, and stakeholder communication

• Documentation Skills: Proficiency in BRD, FRD, SRS, use cases, and user stories

• Software Development Understanding: Good knowledge of SDLC (Agile & Waterfall)

• Analytical Thinking: Ability to break down complex business problems into structured solutions

• Tools: Experience with Jira / ClickUp / Trello, Confluence / Notion

• Diagramming & Design: Familiarity with Figma, Draw.io, and Lucidchart for flows and wireframes

• Communication: Excellent verbal and written communication skills
  
  

• Basic understanding of REST APIs, databases (MySQL/PostgreSQL), and system integrations

• Experience with tools like Postman for API testing

• Exposure to AI-based systems, SaaS platforms, or call management systems

• Familiarity with Agile frameworks like Scrum or Kanban

• Basic SQL knowledge for data analysis